Apr 15, 2024  
2019-20 Catalog 
2019-20 Catalog [ARCHIVED CATALOG]

Business Office Technology - Office Support Specialist

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Program Design

Business Office Technology certificate programs allow students to specialize in areas of interest and obtain entry-level office positions. Course credit may be applied toward an associate degree. Students can modify their programs depending upon experience.

These certificate programs may be taken on a full- or part-time basis. They are designed for high school graduates, persons desiring to reenter the work place and college graduates seeking employment.


This certificate program is recommended for students interested in upgrading their skills to become more marketable in an increasingly technological work environment.  Coursework focuses on business communications and computer applications providing students with the skills necessary to secure entry-level administrative employment opportunities.

Learning Outcomes

Upon successful completion of all Office Support Specialist certificate program requirements, graduates will

  1. Create and modify standard types of business communications in both printed and electronic forms. 
  2. Demonstrate strong interpersonal and human relations skills required for success in a professional setting.
  3. Execute business office procedures used in today’s technological work environment.
  4. Acquire up-to-date technology skills in the following areas: word processing, spreadsheet, database, presentation, computerized accounting, personal information management, web technologies, and speech recognition.
  5. Demonstrate keyboarding and data-entry speed and accuracy using industry accepted standards.

Total Credits Required: 28-29

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