May 26, 2024  
2021-22 Catalog 
2021-22 Catalog [ARCHIVED CATALOG]

Business Office Technology - Medical Insurance Specialist*

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Program Design

Business Office Technology certificate programs allow students to specialize in areas of interest and obtain entry-level office positions. Course credit may be applied toward an associate degree.

These certificate programs may be taken on a full- or part-time basis. They are designed for high school graduates, persons desiring to reenter the work place and college graduates seeking employment.


With the numerous changes in the health care industry due to federal incentives for the conversion to electronic automation of managing healthcare information the Medical Insurance Specialist will continue to play an important part in the health care industry through proper documentation oversight.  This certificate program is designed to prepare students to manage the medical insurance specialist process along with coding and billing insurance claims in doctors’ offices, hospitals, HMOs and other health care facilities.

Learning Outcomes

Upon successful completion of all Medical Insurance Specialist certificate program requirements, graduates will

  1. Create and modify standard types of business communications in both printed and electronic forms.
  2. Demonstrate strong interpersonal and human relations skills required for success in a professional setting.
  3. Demonstrate proficiency in the use of ICD-10 and CPT/HCPS coding in entering and/or processing medical insurance claims.
  4. Acquire up-to-date technology skills using medical office computer applications.
  5. Understand and adhere to the importance of federal regulations, medical ethics, legal implications, and patient confidentiality when handling protected health information.

Total Credits Required: 22


Becoming Connecticut State Community College

STUDENTS: The Community Colleges are undergoing a merger with a plan to become Connecticut State Community College in fall 2023; please work closely with your advisor/program coordinator to select your courses accordingly. See below for more detail about this exciting transition!

Becoming Connecticut State Community College

A merger of Connecticut’s 12 community colleges is underway. Connecticut State Community College (CT State), a statewide college comprised of all Connecticut’s current community college locations, plans to open its doors in the Fall 2023. Here are some important facts students need to know:

  • the final commencement ceremony for Manchester Community College is scheduled for May 2023. Ceremonies will continue to be held at each location as campuses of CT State.
  • as a part of the planned merger, students continuing their studies beyond summer term 2023 will be matched with the CT State program that most closely aligns with their Spring 2023 major and is offered at the Manchester location,
  • students beginning Associate degree programs in Fall 2021 should plan with their advisor/program coordinator to attend full-time if they wish to graduate prior to the planned merger,
  • students who begin an Associate degree program in January 2022 would be anticipated to complete their degree at the merged college, Connecticut State Community College,
  • in all cases, the College is committed to students completing their education with a minimum of disruption and staying in touch with your advisor/program coordinator is essential,
  • further details can be found and will be updated on the Frequently Asked Questions page:


Completion of BOT* 181  Medical Coding I and BOT* 182  Medical Coding II will begin to prepare students to sit for the Certified Professional Coder (CPC) exam for physician and outpatient coding.  This certification is offered through the American Academy of Professional Coders.

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