Jan 18, 2022  
2021-22 Catalog 
2021-22 Catalog

Business Office Technology - Office Support Specialist*

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Program Design

Business Office Technology certificate programs allow students to specialize in areas of interest and obtain entry-level office positions. Course credit may be applied toward an associate degree. Students can modify their programs depending upon experience.

These certificate programs may be taken on a full- or part-time basis. They are designed for high school graduates, persons desiring to reenter the work place and college graduates seeking employment.


This certificate program is recommended for students interested in upgrading their skills to become more marketable in an increasingly technological work environment.  Coursework focuses on business communications and computer applications providing students with the skills necessary to secure entry-level administrative employment opportunities.

Learning Outcomes

Upon successful completion of all Office Support Specialist certificate program requirements, graduates will

  1. Create and modify standard types of business communications in both printed and electronic forms. 
  2. Demonstrate strong interpersonal and human relations skills required for success in a professional setting.
  3. Execute business office procedures used in today’s technological work environment.
  4. Acquire up-to-date technology skills in the following areas: word processing, spreadsheet, database, presentation, computerized accounting, personal information management, web technologies, and speech recognition.
  5. Demonstrate keyboarding and data-entry speed and accuracy using industry accepted standards.

Total Credits Required: 27


Becoming Connecticut State Community College

STUDENTS: The Community Colleges are undergoing a merger with a plan to become Connecticut State Community College in fall 2023; please work closely with your advisor/program coordinator to select your courses accordingly. See below for more detail about this exciting transition!

Becoming Connecticut State Community College

A merger of Connecticut’s 12 community colleges is underway. Connecticut State Community College (CT State), a statewide college comprised of all Connecticut’s current community college locations, plans to open its doors in the Fall 2023. Here are some important facts students need to know:

  • the final commencement ceremony for Manchester Community College is scheduled for May 2023. Ceremonies will continue to be held at each location as campuses of CT State.
  • as a part of the planned merger, students continuing their studies beyond summer term 2023 will be matched with the CT State program that most closely aligns with their Spring 2023 major and is offered at the Manchester location,
  • students beginning Associate degree programs in Fall 2021 should plan with their advisor/program coordinator to attend full-time if they wish to graduate prior to the planned merger,
  • students who begin an Associate degree program in January 2022 would be anticipated to complete their degree at the merged college, Connecticut State Community College,
  • in all cases, the College is committed to students completing their education with a minimum of disruption and staying in touch with your advisor/program coordinator is essential,
  • further details can be found and will be updated on the Frequently Asked Questions page:  www.ct.edu/ctstate/academics.

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