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Apr 19, 2024
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2021-22 Catalog [ARCHIVED CATALOG]
Hotel-Tourism*
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 Return to: Certificate Programs
Program Design
Students will be exposed to a broad range of subjects covering the inter-related areas of the tourism industry, both by means of theoretical and practical work within the college, and by internships in recognized hotels, restaurants or related institutions, as an integral part of the program. The objective is to train students to a level of all-around competence in the varied operations of the hospitality industry by confronting students with the contemporary issues and challenges that face the industry and by developing their abilities to initiate and manage change and to produce a solid foundation on which a future management career may be built. Graduates will be prepared to embark upon their careers with confidence, armed with the knowledge, the basic experience and the interpersonal skills that will allow them to succeed in the hotel-tourism industry.
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Learning Outcomes
Upon successful completion of all Hotel-Tourism certificate program requirements, graduates will
- Analyze theory and techniques of food preparation and presentation.
- Prepare menus incorporating costs, acquisition and inventory controls.
- Evaluate the establishment and maintenance of a safe and sanitary food service operation including Hazard Analysis and Critical Control Point (HACCP) and State of Connecticut law.
- Summarize managerial techniques and human resource management practice.
- Demonstrate creativity and sound thinking in solving management problems.
- Apply knowledge of computers to the hospitality industry.
- Differentiate styles of marketing, sales analysis and planning for the hospitality industry.
- Demonstrate the practical approach to the various aspects of food and beverage cost control and purchasing.
- Outline the legal responsibilities and rights of guests and employees.
- Interpret hospitality sales practices and market analysis from sales to actual activity.
- Apply office procedures and forms necessary to room guests and control cash.
- Apply techniques that enhance customer satisfaction and build loyalty.
Total Credits: 30
Division of Social Science and Hospitality: 860-512-2750 Notes:
Becoming Connecticut State Community College
STUDENTS: The Community Colleges are undergoing a merger with a plan to become Connecticut State Community College in fall 2023; please work closely with your advisor/program coordinator to select your courses accordingly. See below for more detail about this exciting transition!
Becoming Connecticut State Community College
A merger of Connecticut’s 12 community colleges is underway. Connecticut State Community College (CT State), a statewide college comprised of all Connecticut’s current community college locations, plans to open its doors in the Fall 2023. Here are some important facts students need to know:
- the final commencement ceremony for Manchester Community College is scheduled for May 2023. Ceremonies will continue to be held at each location as campuses of CT State.
- as a part of the planned merger, students continuing their studies beyond summer term 2023 will be matched with the CT State program that most closely aligns with their Spring 2023 major and is offered at the Manchester location,
- students beginning Associate degree programs in Fall 2021 should plan with their advisor/program coordinator to attend full-time if they wish to graduate prior to the planned merger,
- students who begin an Associate degree program in January 2022 would be anticipated to complete their degree at the merged college, Connecticut State Community College,
- in all cases, the College is committed to students completing their education with a minimum of disruption and staying in touch with your advisor/program coordinator is essential,
- further details can be found and will be updated on the Frequently Asked Questions page: www.ct.edu/ctstate/academics.
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Return to: Certificate Programs
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