Business Office Technology - Office Support Specialist*

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Program Design

Business Office Technology certificate programs allow students to specialize in areas of interest and obtain entry-level office positions. Course credit may be applied toward an associate degree. Students can modify their programs depending upon experience.

These certificate programs may be taken on a full- or part-time basis. They are designed for high school graduates, persons desiring to reenter the work place and college graduates seeking employment.

Curriculum

This certificate program is recommended for students interested in upgrading their skills to become more marketable in an increasingly technological work environment. Coursework focuses on business communications and computer applications providing students with the skills necessary to secure entry-level administrative employment opportunities.

Learning Outcomes

Upon successful completion of all Office Support Specialist certificate program requirements, graduates will

Create and modify standard types of business communications in both printed and electronic forms.
Demonstrate strong interpersonal and human relations skills required for success in a professional setting.
Execute business office procedures used in today’s technological work environment.
Acquire up-to-date technology skills in the following areas: word processing, spreadsheet, database, presentation, computerized accounting, personal information management, web technologies, and speech recognition.
Demonstrate keyboarding and data-entry speed and accuracy using industry accepted standards.

Required Courses

BOT* 111: Keyboarding for Info Pro I 3 Credits
BOT* 164: Office Accounting 3 Credits or
ACC* 115: Financial Accounting 4 Credits
BMG* 204: Managerial Communication 3 Credits
CSA* 105: Introduction to Software Applications 3 Credits
BOT* 220: Computerized Communication 3 Credits
Subtotal: 15-16
BOT* 112: Keyboarding for Info Pro II 3 Credits or
BOT* 137: Word Processing Applications 3 Credits
ACC* 121: Introduction to Accounting Software 1 Credits
CST* 114: Web Essentials 3 Credits or
CSC* 101: Introduction to Computers 3 Credits
CSA* 205: Advanced Applications 3 Credits
CSA* 135: Spreadsheet Applications 3 Credits
Subtotal: 13

Total Credits Required: 28-29

Note:

*Becoming Connecticut State Community College

A merger of Connecticut’s 12 community colleges is underway. As a part of this merger, modifications will be made to academic programs. Students who do not complete their programs by the end of the Spring 2023 term will be matched with the Connecticut State Community College (CT State) program that most closely aligns with the student’s Spring 2023 program and is offered at the current Manchester Community College location. The College is committed to students completing their education with a minimum of disruption. Further details can be found and will be updated on the Frequently Asked Questions page: www.ct.edu/ctstate/academics.